Privacy Policy
Last updated: [Current Date]
Introduction
n8signals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading signals service.
Information We Collect
Personal Information
- Account Information: Email address, password (hashed), Discord user ID
- Payment Information: Billing details processed through Stripe (we don't store credit card information)
- Subscription Information: Tier level, subscription status, expiration dates
Usage Information
- Service Usage: Which signals you access, when you log in
- Discord Activity: Messages in our Discord server, role assignments
- Technical Data: IP address, browser type, device information
How We Use Your Information
- Provide and maintain our trading signals service
- Process payments and manage subscriptions
- Send you trading signals based on your subscription tier
- Manage your Discord roles and channel access
- Provide customer support
- Improve our services and develop new features
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
- Stripe: Payment processing and subscription management
- Discord: Bot functionality and role management
- Hosting Providers: Server infrastructure and data storage
Legal Requirements
We may disclose your information if required by law or to protect our rights and safety.
Data Security
Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- All passwords are hashed using bcrypt
- Data transmission is encrypted using HTTPS
- Database access is restricted and monitored
- Regular security audits and updates
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Active Subscriptions: Data retained while subscription is active
- Inactive Accounts: Data retained for 2 years after last activity
- Payment Records: Retained for 7 years for tax and legal compliance
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing of your information
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status
- Analyze website usage and performance
- Provide personalized content
Third-Party Services
Our service integrates with third-party services that have their own privacy policies:
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@n8signals.com
- Discord: #support channel
- Address: [Your Business Address]
GDPR Compliance
If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). Please contact us if you wish to exercise these rights.